Receptionists are there to make sure a friendly, efficient and professional service is offered to hotel guests at all times.
They are the first point of contact for guests both over the phone for bookings and at check-in, so they need to make a great first impression. They liaise with housekeepers to ensure any special requests are catered for. A great Receptionist has outstanding communication, timekeeping and organisation skills. They work efficiently and can juggle many tasks at any one time!