Here are some of the questions we often get asked about franchising. If you can't find the answer you need, please give us a call on 01902 329713.
Below you’ll find a selection of some frequently asked questions which may help you to decide whether taking on a Marston's Pub Franchise is right for you.
I'VE NEVER WORKED IN A PUB BEFORE, CAN I MAKE THIS A SUCCESS?
Yes you can. Our comprehensive training and support package will ensure you are equipped with everything you need in order to make a success of your business, regardless of your background and experience.
HOW LONG IS THE FRANCHISE TERM?
The franchise is granted for an initial 5 year term with the opportunity to renew for a further 5 years.
DO YOU PROVIDE AN OPERATING MANUAL?
Yes, we will provide you with a comprehensive operating manual for your business comprising clear format guidelines and operating standards across a range of areas. We have a proven business format and will provide you with clear and simple instructions on how to replicate this within your pub.
WILL I BE ABLE TO SELL MY BUSINESS IN THE FUTURE?
Yes, you are free to sell the business on at any time, however we must approve the buyer so we are sure that they will be a suitable franchisee. If you take a decision to sell we will happily support you in doing so, as it is in our interest to have franchisees that are trying to build value into their businesses to ready them for a profitable sale.
CAN I INVOLVE MY FAMILY IN THE BUSINESS?
Yes. Many franchisees will find that they are good at certain aspects of the business whilst their partner or another family member may be good at others. We only ask that we can meet anyone from your family that you intend to involve in the operation.
CAN I SET UP A MARSTON'S FRANCHISE IN MY OWN PREMISES?
No, we only franchise existing, company-owned pubs with an established trading history – this is one of the strengths of our franchise model.
HOW MUCH MONEY DO I NEED TO TAKE A MARSTON'S PUB FRANCHISE ON?
You will need a minimum investment level of £25,000 plus £20,000 to £25,000 of working capital. Further details can be found on the Financial Information page.
CAN I HAVE MORE THAN ONE PUB?
Yes, our franchise offer is well suited to a multi-site model and we will actively support our franchisees to take on additional sites wherever appropriate. You will of course need to demonstrate consistently high standards within your original site before we would consider you for more.
HOW DO I GET A PERSONAL LICENCE?
You firstly need to obtain the Award for Personal License Holders qualification and submit a clean DBS (formerly CRB) check.
I'D LIKE TO FIND OUT MORE, WHO DO I SPEAK TO?
There are a number of ways in which you can find out more about us. Register your interest here and a member of our franchise team will be in contact with you shortly to provide you with some further information and to answer any questions you may have. Alternatively, you can call us direct on 01902 329 713.
If you'd prefer to meet with a member of our franchise team in person then we hope you'll attend one of our franchise events, where you can gain a more indepth, no-obligation insight into our business, culture and brand.