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Overview

An opportunity has arisen to join Marston’s PLC Group Estates Team as a Regional Maintenance Surveyor. This is a permanent, field based, full time position. Marston’s PLC is a listed company in the UK with assets in excess of £2bn. The main focus of the Maintenance Surveyor is to deliver a professional Maintenance provision to our pub, hotel and bar portfolio.

This role will require extensive travel across the region with regular visits to the Wolverhampton head office.

Key Attributes & Responsibilities:

  • Responsible for the day to day management of reactive and compliance based repairs across all pub formats
  • Delivery of schedules of dilapidations and larger scale maintenance projects.
  • Delivery of our initial works programme within the region
  • Liaising with internal and external contacts to ensure great customer service is delivered at all times.
  • Ability to diagnose building issues and formulate proposals to resolve, whilst considering the impact on the operation of the site
  • Supporting our Maintenance Helpdesk to deliver a “best in class” reactive maintenance service
  • Advise regarding Statutory requirements, maintenance implications and other risks.
  • Managing and reporting of costs as required
  • Contract Management responsibilities including regular reviews, monitoring service standards, auditing completed work and dispute resolution
  • Develop a full understanding of repair liabilities & responsibilities within our Leased & Tenanted premises
  • Constantly strive to deliver better ways of working
  • Liaising with statutory bodies (i.e. Fire Officer, EHO, etc.) to ensure resolution of actions raised.

The Ideal Candidate:

  • A degree, HND or equivalent experience. Member of RICS, CIOB (desirable but not essential)
  • A strong team player with excellent communication skills
  • Strong record of financial control and budget management.
  • Sound experience in the licensed, leisure or retail sectors.
  • Possess excellent commercial awareness.
  • Able to communicate and influence effectively with a range of internal and external customers.
  • Enjoys working in a busy team environment or in isolation
  • Ability to travel throughout our estate.
  • Use of IT systems to record and monitor data and other management reporting systems
  • Good organisational skills with the ability to prioritise your workload and work under own initiative.


What You Get In Return:

• 33 days annual leave (including bank holidays) with the ability to buy and sell up to 5 days holiday

• 20% off in Marston’s pubs and accommodation through our Privilege Card

• Marston’s Rewards Programme (discounts on many high street and online major retailers)

• Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC)

• Share Save Incentive Scheme

• Company Contributory Pension Scheme (matching contribution up to 7%)

• Life Assurance (via membership of the Group Pension Plan)

• Group Income Protection (via membership of the Group Pension Plan)

• Employee Assistance programme:

- Which includes various wellbeing support services, such as a completely confidential 24/7 telephone helplines and access to online services
Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services

• Apprenticeship Programme – we offer training & development at any stage of your career

• Long service Recognition

• Bonus Scheme

• Industry Leading Car Allowance – £7500 per annum

• Private Medical Insurance

• A fun, inclusive working environment

Company Overview:

At Marston’s we’re on a journey to create pubs to be proud of through being guest obsessed, continually raising the bar and driving growth across the business. It’s an incredibly exciting time to be joining us, and we’re looking for people who can inspire others through their passion for guest experience and driving performance.

As a dedicated pub business, we have clear and bold aspirations for the future. Working together we aim to create more happy, memorable, moments that truly matter for our guests and people every day.

We’ve been running pubs and brewing beer in one form or another for nearly 200 years. Now we’ve got c1,500 pubs, and around 12,000 teammates working in our pubs, bars, lodges and offices across the UK, who all share our passion and now we’re looking for more like-minded people to join our family!

Our commitment to our colleagues is underpinned by a very clear set of values and behaviours, which are at the heart of everything we do. It’s these that makes working here the very special place that - Marston’s is known to be.

We are Guest Obsessed- we put our guests first always, aiming to delight them when they’re in our pubs.

We Raise the Bar- we’re committed to each other, the business and being the best version of ourselves.

We will Grow- we question ourselves and each other, to ensure we’re always being the best we can possibly be.

At Marston’s we are committed to creating an inclusive environment for all. We know people are happiest when they can be themselves at work. We accept people for who they are, regardless of age, disability, gender identity and expression, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Location
Wolverhampton
Department
Pub Support Services

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