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Night Porter

Exeter

Up to £13 per hour

We’re on the lookout for a Night Porter to join our team!

Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.

As Night Porter and part of our wider hotel and pub team you’ll:

  • Work throughout the night. Usually between 11pm and 7am
  • Be on call to take care of our guests needs, over the phone and face to face
  • Be professional and friendly when interacting with guests
  • Be responsible for the safety and security of the pub and hotel guests
  • Complete tasks that set the pub and hotel team up for success the following day

What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us: You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts and cashback offers
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. So, whether you’re an expert now, or you’re just starting out, we’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

How to apply checklist

White Hart Hotel Exeter

Exeter
EX1 1EE

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The benefits

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

The majority of our pub General Manager roles include optional on-site accommodation.

Proud winners of The Publican Awards 2024 – Top Pub Employer (501+ employees) as well as a number of awards across a variety of disciplines.

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Opportunity to earn a great wage whilst having fun at work.

We reward loyalty with awards for key anniversary milestones.

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Some of our roles offer access to a private healthcare scheme.

An exciting range of high street, online discounts and cash back offers are available for all.

 All of our employees receive a 30% discount on Marston’s food and hotel stays.

 We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

Night Porter FAQ's

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways at Marston’s and your line manager & our support teams will work with you on an individual basis to put personal development plans in place to help you achieve your career goals. We also have a fantastic range of apprenticeships available to support your development.

The nature of our industry means that we are able to offer a range of flexible shifts to suit your needs. Being a 7-day a week business, our night porters are also required to work weekends so that we can ensure our pubs & hotels are safe & compliant for our guests every day of the week. Speak to one of our hiring managers for more information & to discuss if this could work for you.

Ensuring the safety of the business and our guests overnight & being on call to ensure our guests have everything they need.

We offer weekly pay and our hourly rates are dependent on the role. Please see our job adverts for the pay rates on offer for each role, or chat to our hiring managers for more information.

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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