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Area Operations Manager North Yorkshire

North Yorkshire

From £60k per annum

Area Operations Manager – North Yorkshire

Salary from £60,000 per annum, plus car allowance

We are looking for a passionate, people focused, and guest obsessed Area Operations Manager to join our team here at Marston’s and help us achieve our ambition to be the UK’s number 1 pub company.

Supporting our Self-Employed Partners to maximise their pub business opportunities, you will have an area of 24 pubs, comprised of Partnership agreements covering East Riding up to Middlesbrough. This role reports into a Regional Operations Manager, sitting within the North Division.

Along with a competitive salary, a generous car allowance and 25 days holiday, other benefits include private healthcare (for you and your family), Marston’s Rewards offering discounts across a range of retailers, your own discount card for our fantastic Marston’s pubs, a “Save as you earn” share scheme, as well as an uncapped operations bonus scheme aligned to your individual and regional performance.

 

Have you got what it takes? You will have full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs – both financial and people focused.

  • You’ll be passionate about developing and growing your patch of Self-Employed Pub Partners – enabling everyone to reach their full potential and drive sales through their businesses. A real team player.
  • You’ll have a well-honed commercial edge, an eye for maximising every profit opportunity and desire to see your team prosper from these skills.
  • You look to add value in every meeting, managing your time well and maximising opportunities.
  • You know how to demonstrate pace and urgency, and network when it comes to recruitment. Energy and a ‘can do’ attitude is essential.
  • You know how to deliver a great guest experience through a high level of service and standards.
  • You have the ability to work cross functionally with departments such as – Marketing, Finance, Recruitment, HR, and many more
  • And if you love a project, we also have plenty of working groups for you to consider, to share your thoughts and to provide that stretch for wider development.

 

What you’ll bring to the table – You’ll have a enthusiasm for hospitality, service and experience in multi-site management.

  • Passion for your people, pubs, and the industry
  • Demonstrate and implement a sales culture across your pub businesses
  • Deliver great standards and service across your drinks and food businesses.
  • Track record of right first time recruitment success
  • Natural desire to nurture and shape your team
  • Recognise and reward successes with the ability to inspire, motivate, and challenge where needed
  • Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen
  • Above all else – a lover of our community pubs and the purpose they bring

For us its important you get a great work life balance, so living within close proximity of your area, and the ability to drive is key.

What you get from us – At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include:

  • Training and induction from our NITA award training team
  • Apprenticeship programmes – offering development at any stage of your career
  • Enhanced Maternity & Paternity leave
  • 30% off in Marston’s pubs and Marston’s Inns accommodation
  • Marston’s awards, giving you access to discount at major retailers
  • Save as you earn scheme
  • Employee assistance programme, to support your well-being including confidential 24/7 helpline

Come as you are. Personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.

We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs

To find out more about us, check out the below – https://www.marstonscareers.co.uk/ OR Marston’s life page

 

 

How to apply checklist

Pub Support Centre

North Yorkshire
YO62 6AT
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Area Operations Manager North Yorkshire FAQ's

We have some parking space at our Pub Support Centre (with EV charging points), and access to 4 public car parks within a 5-minute walk which can be claimed back via expenses.

Our Pub Support Centre is a Grade A energy efficient, and award-winning building. The building is powered by our solar panel roof, and we have 10 electric car charging points on site. We’re also committed to full recycling throughout the building.

We have a group bonus scheme for Pub Support Centre (PSC) based on company performance, however depending on your role there may be individual schemes that are applicable.

We match up to 7% with employer contributions. If you join the company pension scheme you also get life assurance & income protection.

With a hybrid approach the main core working hours are 9am – 5pm, depending on the team you work in.

We have a social network that organises a variety of events held in our very own onsite pub. The social network collaborates with the rest of our employee networks to celebrate a variety of occasions from: supplier tasting sessions, sporting events, competitions, and more. As a hospitality business we certainly know how to have fun!

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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