General Manager

Newmarket

Up to £45K + bonus

We’re looking for a General Manager for a stunning community pub in a prominent location in Newmarket. Salary up to £45,000 plus bonus and a generous benefits package. 

Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we’re on the lookout for a great General Manager to take charge at the White Hart in Newmarket and lead the team to success!

What you get

At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:

  • Additional earnings potential through bonus and incentive schemes
  • Access to a pension plan
  • On-site accommodation
  • Private healthcare
  • Award winning training and development

About the pub

The White Heart hotel is perfect for you and it’s location, in the centre of the market town of Newmarket. One of the oldest buildings in Newmarket, The White Heart Georgian façade looks over the high street and is a stones throw away from the famous Newmarket race track. The pub functions via a main bar area, with mixed seating for drinkers and diners and one long bar going through the majority of the pub. There is an external patio area on the side of the business with 2 sections 1 covered.

The White Hart also benefits from a function room with the capacity of 150 guests standing, 70 guests seated. There are a number of local clubs and businesses that use the function room for meetings but there is bags of potential to develop the function side of the business.

Our pub menu offers your favourite pub classics, where you and the family will be spoilt for choice! For those looking for something lighter, our sandwich selection and grazing dishes are perfect.

Currently the site is split at around 80/20 in favour of wet and hotel sales account for around 30% of the overall business. Weekly sales average at around £25,000.
 
It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team. There are 18 hotel rooms above the business so an operator with rooms experience is preferable.

As a General Manager you’ll:

Care about finding, growing and engaging your team.
Be accountable for running all aspects of your pub.
Be passionate about doing the right thing for your staff and your customers.
Dream big and think differently about new ways to increase sales and growth.
Celebrate and create a buzz by sharing enjoyable experiences.

Management accommodation is available in the form of a 3 bedroom flat

Have you got what it takes?

It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.

As a General Manager you’ll:

  • Care about finding, growing and engaging your team.
  • Be accountable for running all aspects of your pub.
  • Be passionate about doing the right thing for your staff and your customers.
  • Dream big and think differently about new ways to increase sales and growth.
  • Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.

 

How to apply checklist

White Hart

Newmarket
CB8 8JP
Location map

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The benefits

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

The majority of our pub General Manager roles include optional on-site accommodation.

Proud winners of The Publican Awards 2024 – Top Pub Employer (501+ employees) as well as a number of awards across a variety of disciplines.

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Opportunity to earn a great wage whilst having fun at work.

We reward loyalty with awards for key anniversary milestones.

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Some of our roles offer access to a private healthcare scheme.

An exciting range of high street, online discounts and cash back offers are available for all.

 All of our employees receive a 30% discount on Marston’s food and hotel stays.

 We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

General Manager FAQ's

As the General Manager of your pub, you’ll be required to work at peak trading times which involves evenings & weekends, as well as peak trading days such as bank holidays & the festive period.

Your salary will depend on your experience and the volume of the business that you are interested in. Please see our job adverts to understand the salary on offer for the role that you’d like to apply for or chat to our Talent Acquisition Team for more information.

Your quarterly bonus based on sales uplift vs budget, Reputation score & Employee Engagement. Your annual bonus scheme is based on sales & profit performance vs budget.

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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