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Host

Birmingham

12.21

12hrs per week

We’re on the lookout for a Host to join our team.

Right at the heart of the Bar – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As a Host you’ll: Be responsible for providing a warm welcome for our guests. Seating guests in a timely manner, organising table allocations and As the face of our business, you’ll:

  • Be passionate about providing brilliant customer service
  • Manage our online booking system
  • Be amazing at communicating with the team & guests regarding reservations.
  • Care about the wider team, turning your hand to support wherever needed
  • Gain people, marketing and operational skills whilst getting paid for it!
  • Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)

What you get from us: You’ll be joining a pub company that’s been voted – Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Exciting range of high street, online discounts and cashback offers
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

How to apply checklist

Pitcher & Piano

Birmingham
B1 2HP
Location map

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The benefits

As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

The majority of our pub General Manager roles include optional on-site accommodation.

Named as one of the UK’s Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK’s Best Employers list.

Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Opportunity to earn a great wage whilst having fun at work.

We reward loyalty with awards for key anniversary milestones.

Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Some of our roles offer access to a private healthcare scheme.

An exciting range of high street, online discounts and cash back offers are available for all.

 All of our employees receive a 30% discount on Marston’s food and hotel stays.

 We’re passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.

Host FAQ's

Whether you’d like to progress your skills back of house, or work towards becoming a General Manager of the future, we have a range of career pathways at Marston’s and your line manager & our support teams will work with you on an individual basis to put personal development plans in place to help you achieve your career goals. We also have a fantastic range of apprenticeships available to support your development.

The nature of the hospitality industry means that we are able to offer a range of flexible shifts to suit your needs however, our peak trading times are evenings & weekends so this role would involve evening & weekend working so that we can provide the best experiences for our guests. Speak to one of our hiring managers for more information & to discuss if this could work for you.

Our hourly rates & salaries are dependent on the role. Please see our job adverts for the pay rates on offer or chat to our hiring managers for more information.

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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