Area Operations Manager Jobs at Marston's
From March 2025 our Area Operations Manager population have earned over £51,000 in additional incentive payouts (outside of annual bonus potential) – that’s huge! All based on various incentive campaigns via our reward and recognition platform Cheers - with the highest earning individual receiving £4,000!
Lead a pub estate to success.
Your experience...
- Proven leadership across multi-site hospitality or retail operations.
- Strong commercial awareness with a track record of driving sales and profitability.
- Supporting, coaching and developing managers to achieve their potential.
- Ability to analyse business performance and create action plans that deliver results.
- Skilled in building strong relationships with teams, guests, and local communities.
- Comfortable navigating fast-paced environments and making confident decisions.
- Ability to adapt quickly to evolving business environments.
"I really like working with such a fun bunch of people."
Jane
Jones,
Owner @Red Lion
"I really like working with such a fun bunch of people."
Brett
Hartley,
Head Chef
- Be responsible for the performance, standards, and culture across multiple pub operations.
- Coach and support Pub Operators to deliver exceptional guest experiences.
- Lead on people development, succession planning, and operational excellence.
- Ensuring compliance, health & safety, and brand standards across all pubs.
- Deliver financial targets through insightful planning and strategic leadership.
- Drive innovation and continuous improvement across your area.
- Act as an ambassador for our values, culture, and strategy.
Area Manager benefits
Pension Scheme
Choice of: Group Personal Pension Plan (GPPP) with employer matched contributions for 5%, 6% and 7% contribution. Or – NEST, automatic enrolment scheme with a 5% contribution from you and 3% contribution from Marston’s.
Life Assurance and Group Income Protection Cover
If you are a member of the GPPP pension scheme you enjoy 3 x multiples of your basic salary employer funded Life Assurance and Group Income Protection cover worth 60% of your basic salary.
Save As You Earn (SAYE)
Discretionary annual invitation to share option scheme. Save between £5 and £500 per month, deducted straight from your pay and you can choose to purchase shares in Marston’s, or withdraw your savings. Min 3 months service at the point the annual window opens to qualify.
Private Medical Insurance
Employer funded Private Medical Insurance up to Family level.
Car Allowance
£7500 per year with the ability to claim reimbursement for business travel and parking.
Employee Assistance Programme (EAP)
Access to employer funded help, tools, advice, and counselling to support you with everyday life challenges.
Privilege Card
30% off food, drinks and accommodation at Managed Marston’s pubs and hotels.
Long Service Awards
Milestone Service Awards recognised at 5 years’ service and every 5 years’ service after.
Family Leave
Maternity and Adoption Leave – 13 weeks at full pay & 13 weeks at half pay.
Paternity Leave – 1 week at full pay & 1 week at half pay.
Holiday Flex
Ability to buy or sell up to 5 days leave entitlement.
Annual Leave
25 days plus bank holidays, rising to 28 days after 10 years’ service.
Bonus
Performance-based bonus with quarterly and annual payments, offering on-target earnings of 20% of salary and an uncapped stretch for exceeding targets – rewarding both strong and exceptional performance.
Cheers
Be recognised for doing a great job and receiving awards that can be redeemed via the Cheers Catalogue.
Congratulations Awards
£50 worth of Cheers points for weddings and new births.
Exclusive Discounts
1000’s of discounted retailer offerings to make your take home pay go further – available via the Cheers Exclusive Discounts platform.
Nuffield Health Screening
Discounted Health Assessment options, with ability to claim back £100 via expenses.
Area Operations Manager FAQ's
What support will I receive as an Area Operations Manager?
You’ll be backed by our Pub Support Centre teams across – People, Finance, Training, Marketing, and more! Additional leadership and development opportunities are available through personal development plans and a variety of training and leadership courses.
How many pubs will I be responsible for?
This varies by region but can range from 18 – 30 sites depending on size, format, and geography of the area.
Do I need previous multi-site experience?
Yes. We look for proven multi‑site leadership in hospitality/ leisure/ retail, and similar backgrounds – with a track record of driving sales and developing operators.
What does success look like in this role?
Strong commercial results, standout guest reputation, and pub operators who are well‑supported and growing.
WHAT COMES NEXT IS UP TO YOU
WHAT COMES NEXT IS UP TO YOU
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