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Digital Marketing Manager

Wolverhampton

Up to £33,000

35hrs per week

Digital Marketing Manager – Engagement 12 month FTC up to £33,000 per annum

We’re looking for a Digital Marketing Manager – Engagement to join the Digital Marketing team on a 12 month fixed term contract.  The Digital Marketing team is responsible for driving new and existing customers into our Pubs and Hotels through an online multi-channel approach. We pride ourselves on providing a relevant and personalised experience for all our customers which in turn drives visits and increased spend.

The Digital Marketing Manager – Engagement will cover the following key areas:

  • Develop and implement customer engagement and e-commerce optimisation strategies to increase bookings and covers from our digital estate 
  • Devise and implement a digital testing framework to deliver rapid, actionable results
  • Optimize website performance, including speed, usability, and conversion rates 
  • Analyse data, customer behaviour and feedback to identify areas for improvement 
  • Collaborate with wider digital and commercial teams to implement campaign activity for our pubs 
  • Supporting the digital and commercial teams on the digital execution of our exciting new pub formats  
  • Monitor and report on key data points to ensure results are delivered in a timely manner 
  • Stay updated with industry trends and best practices to continuously improve our digital strategies. 
  • Work closely with the IT team to ensure website functionality and security 

Skills & qualities for the role:

  • Working knowledge of conversion rate optimisation (CRO) strategies and associated technology 
  • Understanding of search engine optimisation (SEO), paid media channels and analytics 
  • Experience with content management systems (CMS) within an e-commerce environment 
  • Be highly organised and an ability to multitask
  • Have the ability to communicate effectively and build relationships both with internal and external stakeholders
  • Have excellent written and verbal communication skills
  • Be Guest obsessed with a passion for delivering a great Guest Experience 

What you get from us – At Marston’s we put our people first, which is why we offer real benefits alongside the expected, these include:

• Apprenticeship programmes- offering training & development at any stage of your career

• Enhanced Maternity & Paternity Leave(Subject to 26 weeks service at 15 weeks prior to EWC)

• 30% off in Marston’s pubs and 20% off accommodation through our privilege card

• Marston’s Cheers Platform (discounts on many high street and online major retailers)

• Share save incentive scheme

• Employee assistance programme-including various wellbeing support services, a completely confidential 24/7 helpline, up to 6 counselling sessions and more online services

Come as you are. Personality and passion are so important. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.

We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs

How to apply checklist

Pub Support Centre

Wolverhampton
WV24BH
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Digital Marketing Manager FAQ's

We have some parking space at our Pub Support Centre (with EV charging points), and access to 4 public car parks within a 5-minute walk which can be claimed back via expenses.

Our Pub Support Centre is a Grade A energy efficient, and award-winning building. The building is powered by our solar panel roof, and we have 10 electric car charging points on site. We’re also committed to full recycling throughout the building.

We have a group bonus scheme for Pub Support Centre (PSC) based on company performance, however depending on your role there may be individual schemes that are applicable.

We match up to 7% with employer contributions. If you join the company pension scheme you also get life assurance & income protection.

With a hybrid approach the main core working hours are 9am – 5pm, depending on the team you work in.

We have a social network that organises a variety of events held in our very own onsite pub. The social network collaborates with the rest of our employee networks to celebrate a variety of occasions from: supplier tasting sessions, sporting events, competitions, and more. As a hospitality business we certainly know how to have fun!

WHAT COMES NEXT IS UP TO YOU

WHAT COMES NEXT IS UP TO YOU

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